BEYOND AUTOMATION CONTROL

Tech Support

We can't promise that hardware won’t break, that software won’t fail or that we will always be perfect.

What we can promise is that if something goes wrong we will rise to the occasion,
take action and do our best to resolve the issue.

WHO WE ARE?

We're Ready to Help
Our support team is accessible and proactive, ready to answer all your questions and exceed your expectations.

We're Empowered
When you use our support, you speak to our technical team directly, someone who can solve your problem.

We're Transparent
We don't shy away from hard conversations. If we make a mistake, we'll admit it and fix it.

WHAT WE OFFER?

Deep Expertise
We not only have deep knowledge of our products, but also of the related technologies and products, enabling us to provide a complete solution to your needs.

Responsiveness
We treat every customer as a priority and we will always provide feedback, as soon as we humanly can.

Courtesy
We all know the customer isn't always right. However, the point is to provide good and respectful service, not to win arguments.
We focus on how to fix the problem, not who's wrong or right.

WORLDWIDE CONTACTS

Avenida Presidente Getúlio Vargas
Nr. 2548
CEP 80.240-040, Curitiba, Brazil
T: [+55] 41 3027 3222
E: mail.br@isimplex.com

CONNECT WITH US